UK customers: Please read notes below regarding Brexit  ---  Play to help people from Ukraine  


Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us Stamann Musikboxen, Hildegard Stamann, Schafskamp 2, D-27243 Prinzhöfte, Phone (++49) 04224-264, Fax (++49) 04224-1348 or by email at of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may also use the attached model withdrawal form, but it is not obligatory.
If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal by email without delay.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions from the right of withdrawal
The right of withdrawal will not apply as regards the following:

  • Service contracts after the service has been fully performed if the performance has begun with the consumer’s prior express consent, and with the acknowledgement that he will lose his right of withdrawal once the contract has been fully performed by the trader;
  • The supply of goods made to the consumer’s specifications or clearly personalized.
  • The supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
  • The supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery;
  • The supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications;
  • The supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and his acknowledgment that he thereby loses his right of withdrawal

Wthdrawal Form
Please complete this form only if you wish to withdraw from the contract and return to
Stamann Musikboxen, Hildegard Stamann     
Schafskamp 2, D-27243 Prinzhöfte, Germany      
Fax: (++49) 04224-1348       

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Quantity   Article No.


Ordered on _____________ (*)/received on _____________ (*) / Customer number __________________

Name of consumer(s) ____________________________________________________________________

Address of consumer(s) __________________________________________________________________

Date ____________ / Signature of consumer(s) (only if this form is notified on paper) _________________

(*) Delete as appropriate

You may also download the withdrawal form as a PDF file (approx. 120 KB)
Note: Save the file first and open it with Adobe Reader in order to use the form’s fields function. The form may not display correctly with another program.

Addtional note by Stamann Musikboxen
The previous given information are those which are required by law.
Nevertheless, a good relationship with you, our customer, is most important for us. Please let us know if there are problems even after the given time schedule, so we will find a good solution for both of us.
Stamann Musikboxen, Hildegard Stamann
Schafskamp 2, D-27243 Prinzhöfte
Telephone: (++49) 04224-264, Fax: (++49) 04224-1348

* incl. tax, plus shipping