Privacy Policy

Introduction

This privacy policy was changed effective May 25, 2018 and is valid for our whole website offer: Online Shop "Stamann Musikboxen", Forum and Classifieds "Jukebox-World", Database for Serial Numbers and the Jukebox-Archive.

In order to offer our services to you, we require certain information. As an example, you may read all of our sites, even order online and entering serial numbers without having an account. But using all features of the shop, the classifieds, and the forum a registration in each section is required. The archive is for information purpose only and does not offer any possibility for interactivity.

Your privacy is very important to us, which is why we believe that you should always know what type of information we require from you. We want you to know why we collect your information and how we use this information. You should know that you have effective control of both and can exercise your rights whenever you wish to do so. That is the purpose of this privacy statement.

You can trust us in keeping your information safe.

We will protect your privacy and your rights through the use of the data protection laws, in particular the European General Data Protection Regulation (GDPR) gone into effect on May 25, 2018 and the Federal Data Protection Act (new BDSG). Our privacy statement can be found under the link “privacy policy” at each page.

Our IT systems are protected by means of technical and organizational measures against unauthorised access, modification or distribution of your data, as well as against loss or destruction. Of course personal data through our website will be transferred secure via TLS encryption.

Name and Contact Details of the Responsible Party 

Hildegard Stamann
Stamann Musikboxen
Schafskamp 2
27243 Klein Henstedt
Phone: (++49) 04224-264
Fax: (++49) 04224-1348
E-Mail: stamann@jukebox-world.de

If you have any questions about how we protect your privacy or general enquiries on privacy policies, or would like Hildegard Stamann – Stamann Musikboxen to discontinue using your information, you can contact us with your specific questions and concerns directly.
We can assure you that the topics and contents of such enquiries are strictly confidential.

Legal Basis

Processing of information is done in accordance with the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (new BDSG). 

How We Use Your Information

Our privacy promise: We collect your data in the customer management system of Hildegard Stamann – Stamann Musikboxen only for fulfilment of your enquiries, fulfilment and processing of the sales contracts between you and us and for our own informational and advertising purposes (if you agreed to them) plus to maintain the service platforms classified ads, forum, archive, and serial number database.

It is only us having access to the data stored in our customer management system.

The customer management system is based on our legitimate interests and Facilitates compliance with the privacy laws regarding data accuracy and data portability. Your interests and fundamental rights where adequately accounted for. You are not required to share personal data with us and can for example choose to modify your cookie settings. Please note though that you might not be able to order from our online shop or might not experience the best-possible customer experience if you decide not to share your information with us. Still, the choice is yours. You decide what you are willing to share with us.

Below you will find more details regarding the type of information we use and how we use it:

Name, Address, and Phone Number:

  1. To complete a valid sales contract with you. This includes further enquiries by phone if needed.
  2. For your order to be delivered to you: We use your personal information in order to deliver your purchases to your specified delivery address. This is an essential part of your order with us and is required to perform our contract with you.
  3. In order to process returns and warranty claims.
  4. To send offers you asked for and to answer your questions which you did leave with us.
  5. In our classifieds to guarantee as far as possible that only real persons advertise. This includes further enquiries by phone if needed.
  6. If you support the archive with photos, we will keep your name in case of further enquries. We do not publish your name without your extra permission.

Email Addresses and Fax Numbers (when given):

  1. To get in touch with you in case of further enquiries regarding your registration, order or feedback in our online shop.
  2. Mailing of the contract outline in the form of an order summary and a 2nd confirmation of the order. This contract will be saved in our records.
  3. Sending shipment tracking details for DHL packages per email. So you always know the status of your order and where your package is located.
  4. For sending offers that you requested from us and answering questions which you did sent through our contact form, by email or fax.
  5. Sending email newsletters for advertising purposes with details regarding new products at Hildegard Stamann – Stamann Musikboxen and services if you agree to this – based on a separate agreement, a double opt-in method. We use your information solely for our own advertising purposes. We would like to keep you informed regarding new products, our services, interesting themes round about jukeboxes as well as interesting events. Therefore, we also use your information for recommending certain products, services and events beyond your purchases that could be of interest to you. Evaluating the purchase history and sending relevant advertising by mail or email to existing customers only takes place in consideration of your legitimate rights and only for products and services of Hildegard Stamann – Stamann Musikboxen. Contacting you via email is only done with your permission, which you can revoke at any time.
    Email: stamann@jukebox-world.de, phone. (++49) 04224-264
  6. Classifieds: To confirm your registration, to get in touch with you in case of further enquiries and to get messages from us or other interested persons regarding your sale and wanted ads through the classifieds directly, to inform about ads ending soon and possibility to extend, and to confirm your search subscription (double opt-in) and send results by email.
  7. Forum: To confirm your registration, to inform you about answers to your posts (if activated in settings), and to get contacted by other user of the forum through the private message feature.
  8. Serial number database: To get in touch with you in case of further enquiries
  9. Archive: If you support the archive with photos, we will keep your email address in case of further enquries. We do not publish it without your extra permission.

Note: Further information regarding your rights is provided in the section “Your Rights as an Affected Person”.

Forum posts, classified ads, entries of serial numbers, comments, and reviews

On our website we offer the possibility to post questions & answers, classified ads, the serial number of your jukebox / accessory, comments, and reviews - futher called "entry". If you make use of this possibility, we will process your entry, the date and time submitted it, the pseudonym you may have used, and publish according to your settings.

Computer Data (Cookies, IP address**) and personal data

To provide your shopping cart and wish list and advertisement for products that could be of interest so called needed session cookies get used. Cookies are small text files that your browser can store on the hard drive of your computer and that are helpful for the shop cart process and to logIn into our shop, classifieds and forum. The cookies that we make use of do not store your personal information. If you do not wish to receive cookies, you may change the settings of your web browser accordingly. Please note that neither ordering nor the logIn will be possible then.

Payment Data

In order to process your payment for the ordered goods and to fulfill the sales contract we need your data for the payment method. If you return goods to us, we use your previously used payment details to refund your payment – except cod. If no data are available to do so we will get in touch with you.

We store and process this information (with the exception of the IP-address **) in our customer management system of Hildegard Stamann – Stamann Musikboxen for fulfilling and processing the contract as well as for  our own advertising purposes. For finalising the contract and to identify you, we at least need a last name, first name and your address. For purchases in the online store, we also need your email address to send an order confirmation and for delivery also your delivery address and phone number. Without this information, we cannot fulfil the respective contract.
** The IP-address is only used, if so required for safeguarding the legitimate interests of the responsible party or a third party, as long as the interests or basic rights and freedoms of the affected person that requires protection of personal info rmation do not outweigh these (e.g.  in case of illegality, for pursuing legal claims and for clarification of crimes).
Hildegard Stamann – Stamann Musikboxen as the recipient does not sell your information to third parties – whether this information is personal or of any other nature and given voluntarily to us. You can be sure of this.
Nevertheless, we have to submit your information within the scope of our statutory permission to the following types of companies in order to provide you with important services and to fulfil our sales contract:
  • Companies that are responsible for safely delivering your purchases and catalogue orders, such as parcel services & shipping providers, forwarders, dialogue marketing specialists / lettershop services
  • Payment service providers that process payments & potential refunds of your order
  • IT service providers for maintenance and software support of our IT systems
  • File and data storage media destruction companies for a careful disposal of your information after a certain, statutory time period

These forwarded data are solely used for the fulfillment of the assignment. No other use is allowed.

Duration of Data Storage

We store your data as long as it serves a specific purpose:

  • As long as you have an account with us or
  • As long as we require your information for providing services to you or (if you are in contact with our customer support) only as long as support related reporting is necessary.
  • In case it necessary or required for fulfilling legal (e.g. telecommunications data retention), fiscal and official regulations, settling disputes, preventing fraud andabuse, we may store some of your information, even after you have closed your account or said account no longer is required for providing services to you.

The storage duration for certain information that is used for finalising sales contracts and for which a fiscal retention period is stipulated (receipts) is at least 10 years. During that time, use of the information is limited. The retention period begins with the end of the calendar year during which the offer was submitted or the contract was fulfilled.

Server Logfiles

The Provider of our website stores automatically information in so called Server-Log-files. Those get send by your browser automatically when visiting our site. These webserver resp. Apache Access-Log-Files store these data: Domain, IP-adress, time stamp, request, status-code, transmitted bytes, useragent.
When contacting us by email so called meta files get stored: Sender, recipient, time stamp, IP, size.
These data get deleted after three days automatically. These data cannot be ordered to certain person.

Your Rights / Your Right as an Affected Person

Objection to Marketing

You have the right to object at any time to processing of your personal data for marketing purposes without incurring any costs other than the transmission costs in accordance with the basic tariffs. The below listed contacts are available to you for that purpose. 

Revoking Consent

Your consent to processing of your personal data can be revoked at any time with future effect. Please note though that you might have to re-enter your information prior to placing a new order. You have the following rights with regard to your personal information:

  • Right to be informed
  • Right to rectification: You can retrieve, verify and change your personal information by logging into “My Account”. Please change your personal details as soon as possible in case they have changed or are incorrect.
  • Deleting and restricting processing
  • Objection against use
  • Data portability
  • Right to file appeals with supervisory authorities

Right to object

You have the right to object at any time to processing of your personal data. In case you object, we will no longer process your personal information, unless we can demonstrate compelling and legitimate reasons for processing that outweigh your interests, rights and freedoms. Additionally, if processing is necessary for the establishment, exercise or defence of legal claims. This also includes profiling based on those provisions.

Your legal right to be informed, to correction or deletion of personal data remains unaffected. Please contact us at the below listed phone number or email address if you would like to look at your personal data and receive more information regarding fees that might be charged in accordance with applicable laws.

If you assert your legal right to be informed, to correction or deletion of your personal data, we might, under certain circumstances and in accordance with applicable laws, refuse to provide information, correct or delete your personal data. To exercise your rights, please contact us at E-Mail: stamann@jukebox-world.de, phone (++49) 04224-264
We will immediately process your requests and in accordance with legal requirements at no cost. Furthermore, we will advise you of the actions we have taken.

Legal Matters and Claims

To settle claims (transport damage) and in all legal matters we reserve the right to instruct  external companies / law firms. In this context, information is exchanged with the intent to process the respective case. 

Update and Changes

We will occasionally update our privacy statement to reflect actual circumstances and the current legal situation. In case of changes or updates to this privacy statement, we will notify you by email (provided we have your email address on file).

Date: May 25, 2018
* incl. tax, plus shipping