Attention: Please read notes below regarding Brexit and shipping information.

Payment&Shipping

Payment

Our prices are given in EUR (€) and include sales tax for EU members. Otherwise tax will be deducted.
An online currency converter can be found hereat Oanda.com.

These payment options are at your disposal:
Prepayment:
Wiring (D, EU, CH)
or
PayPal (outside EU)
A prepayment needs to be done for new and customers from foreign countries.
After receiving your order the availability of all items will be checked and the shipment prepared. Afterwards we will let you know the total incl. shipping costs. Please allow some time for doing so. Thank you.
D, EU, Switzerland: The prepayment gets made by a bank transfer to our German or Swiss bank account.
Non-EU: The prepayment can be made by PayPal.
Invoice:
For already well known customers

You will wire the amount.
Already well known customers may pay within 14 days after getting the goods. Therefore we will send you our international bank details with the invoice.
Please take care of additional bank fees. Making a SEPA wiring with IBAN and BIC, usually no or low fees are involved only. For Swiss customers a Swiss account is available.

Time of delivery

The given estimated time of delivery (business days) refers to deliveries within Germany after placing the order resp. receiving the payment - starting the follwing working day. Time of delivery to foreign countries varies and depends on local postal and parcel services, and if custom declaration is needed (Non-EU-Countries).


Shipping costs

We ship by regular postal service (consignment of goodsl) or DHL (packages) - or as Express if desired. To keep shipping costs as low as possible we calculate them individually. We ship as an airmail letter or as a package. Shipping will be done by the Deutsche Post (letters regular postal service) or DHL (for packages) or DHL Express for express deliveries.
The following tables shall give you an idea of the regular shipping costs (not Express). Learn more about shipments within Europe, outside Europe, and Express.
Please get in touch with us if there are any questions. (Update: March 1, 2021)

Within Europe

Consignment of goods:
Small quantity orders which fit an envelope or small cardboard box will be send as a trackable airmail consignment of goods. Prices include VAT within EU. Shipments to EU customers with valid VAT-ID and Non-EU countries exclude VAT.
EU: Up to 500g - EUR 8,60
EU: Up to 1000g - EUR 12,50
Non-EU: Up to 500g - EUR 8,24
Non-EU: Up to 1000g - EUR 12,18

Packages - Premium:
Shipments with a higher value (up to EUR 510.00) resp. do not meet requirements of consignment of goods will be send as packages. They are insured. The prices listed below include VAT. Shipments to EU customers with valid VAT-ID and Non-EU countries will exclude VAT. For prices to countries not listed please get in touch with us in advance. Packages with a higher value than EUR 510.00 will be extra insured for EUR 12.00 (up to EUR 2500.00).

Weight Austria, Belgium, Netherlands, Luxembourg, Denmark Finland, France, Poland, Italy, Malta, Ireland, Spain, Portugal, Greece, Cyprus, Sweden, Slovakia, Slovenia, Czech Republic, Hungary, Croatia

Iceland, Switzerland,
Liechtenstein, Norway, Serbia, United Kingdom
Prices excl. VAT (net)

up to 2 kg EUR 16.00 EUR 18.80 EUR 24.70
up to 5 kg EUR 22.50 EUR 26.80 EUR 34.10
up to 10 kg EUR 28.80 EUR 33.90 EUR 42.50
up to 20 kg EUR 36.80 EUR 42.70 EUR 56.90
up to 31,5 kg EUR 45.00 EUR 54.80 EUR 84.50
All countries outside Europe
Prices listed below exclude VAT.

Consignment of goods tracked:(1,2)
Small quantity orders which fit an envelope or small cardboard box will be send as a trackable airmail consignment of goods.
Consignment of goods tracked up to 500g - EUR 8.24
Consignment of goods tracked up to 1000g - EUR 12.18
(1) Australia and New Zealand: Consignment of Goods get done by combined air/ocean freight..
(2) USA: Shipping gets done by ocean freight.

Packages - Premium:
Shipments with a higher value resp. do not meet requirements of letter size will be send as packages. They are insured. The prices are listed below. Prices for countries not listed you're welcome to get in touch with us in advance. Packages with a higher value than EUR 510.00 will be insured for EUR 12.00 extra.
Note: For USA, Australia, and New Zealand DHL applies a crisis surcharge per kg for each parcel. Surcharge prices are noted below.

Weight Israel, Russ. Federation, Turkey USA*, Canada**, Japan, China
* Plus EUR 1.85/kg crisis surcharge
** Only by ocean freight
Australia*, New Zealand**, Thailand**, South America
* Plus EUR 3.60/kg surcharge
** Plus EUR 2.30/kg surcharge
up to 1 kg EUR 29.50 EUR 34.80 EUR 41.00
up to 2 kg EUR 34.80 EUR 44.00 EUR 52.40
up to 5 kg EUR 44.20 EUR 64.00 EUR 82.00
up to 10 kg  EUR 62.50  EUR 96.30 EUR 132.00
up to 15 kg  EUR 78.50  EUR 129.00 EUR 177.00
up to 20 kg  EUR 94.90  EUR 172.00 EUR 223.80
up to 31,5 kg  EUR 146.50  EUR 233.60 EUR 319.00
Express

The costs for express shipping depend on weight and size of the parcel as well as the final destination. For this reason, binding price quotations are not easy to present and should be requested in advance. In the following we give some examples. Please note that even small changes in weight, dimensions, or the country can influence the price.

Within Europe - Prices incl. tax
Austria: 500g, 23 x 16 x 5 cm - EUR 35.00
Germany
: 1kg, 60 x 30 x 20 cm - EUR 25.00

Germany: 2kg, 30 x 23 x 5 cm - EUR 19.00
United Kingdom: 500g, 23 x 16 x 5 cm - EUR 39.00
Italy: bis 500g, 23 x 16 x 5 cm - EUR 39.00
Netherlands: 500g, 23 x 16 x 5 cm -  EUR 33.00

Outside Europe - Prices excl. tax
Australia:
500g, 23 x 16 x 5 cm - EUR 99.00
Australia: 1kg, 35 x 25 x 5 cm - EUR 79.00
Canada:
500g, 23 x 16 x 5 cm or 35 x 25 x 2 cm - EUR 39.00

Canada: 1kg, 35 x 25 x 5 cm - EUR 43.00
Canada: 1kg, 60 x 20 x 11 cm - EUR 55.00
USA: 500g, 23 x 16 x 5 cm or 35 x 25 x 2 cm - EUR 74.00
USA: 500g, 35 x 25 x 12 cm or 1kg, 35 x 25 x 5 cm - EUR 85.00
USA: 1kg, 60 x 20 x 11 cm - EUR 55.00
USA: 2kg, 35 x 25 x 5 cm - EUR 60.00

Delivery days are from Monday to Friday until the end of the day.
Extra chargeable services like Saturday delivery and delivery at a certain time of the day are possible too.

* incl. tax, plus shipping