Please see notes below.

Payment&Shipping

Payment

Our prices are given in EUR (€) and include sales tax for EU members. Otherwise tax will be deducted.
An online currency converter can be found hereat Oanda.com.

These payment options are at your disposal:
Credit card The needed credit card information can be given by phone, fax or letter.
Wiring

You will wire the amount.
New customers pay by prepayment. After receiving your order the availabilty of all items will be checked and the shipment prepared. Afterwards we will inform you about total incl. shipping costs and bank details. Please allow some time for doing so.
Existing customers pay after getting the goods within 14 days. Therefore we will send you our international bank details with the invoice.
Please take care of additional bank fees. Making a SEPA wiring with IBAN and BIC, usually no or low fees are involved only. For Swiss customers a Swiss account is available.

Time of delivery

The given estimated time of delivery (business days) refers to deliveries within Germany after placing the order resp. receiving the payment - starting the follwing working day. Time of delivery to foreign countries varies and depends on local postal and parcel services, and if custom declaration is needed (Non-EU-Countries).


Shipping costs

We ship by regular postal service (consignment of goodsl) or DHL (packages) - or as Express if desired. To keep shipping costs as low as possible we calculate them individually. We ship as an airmail letter or as a package. Shipping will be done by the Deutsche Post (letters regular postal service) or DHL (for packages) or DHL Express for express deliveries.
The following tables shall give you an idea of the regular shipping costs (not Express). Learn more about shipments within Europe, outside Europe, and Express.
Please get in touch with us if there are any questions. (Update: April 1, 2020)

Within Europe

Consignment of goods:
Small quantity orders which fit an envelope or small cardboard box will be send as a trackable airmail consignment of goods. Prices include sales tax. Shipments to EU customers with valid VAT-ID and Non-EU countries will exclude VAT.
Consignment of goods tracked up to 500g:          EUR 8.60 (gross) / EUR 7.23 (net)
Consignment of goods tracked up to to 1000 g:   EUR 12.50 (gross) / EUR 10.50 (net)

Packages - Premium:
Shipments with a higher value (up to EUR 510.00) resp. do not meet requirements of consignment of goods will be send as packages. They are insured. The prices listed below include VAT. Shipments to EU customers with valid VAT-ID and Non-EU countries will exclude VAT. For prices to countries not listed please get in touch with us in advance. Packages with a higher value than EUR 510.00 will be extra insured for EUR 12.00 (up to EUR 2500.00).

Weight Austria, Belgium, Netherlands, Luxembourg, Denmark Finland, France, Poland, Italy, Malta, UK, Ireland, Spain, Portugal, Greece, Cyprus, Sweden, Slovakia, Slovenia, Czech Republic, Hungary, Croatia

Switzerland*,
Liechtenstein*, Norway*
* Prices excl. VAT (net)

up to 2 kg EUR 16.00 EUR 18.80 EUR 22.70
up to 5 kg EUR 19.50 EUR 23.80 EUR 29.10
up to 10 kg EUR 24.80 EUR 28.90 EUR 36.50
up to 20 kg EUR 29.80 EUR 36.70 EUR 53.90
up to 31,5 kg EUR 39.00 EUR 45.80 EUR 76.50
All countries outside Europe
Prices listed below exclude VAT.

Consignment of goods tracked:(1,2)
Small quantity orders which fit an envelope or small cardboard box will be send as a trackable airmail consignment of goods.
Consignment of goods tracked up to 500g:          EUR 7.23
Consignment of goods tracked up to 1000 g:       EUR 10.50
(1) Australia and New Zealand: Consignment of Goods not available until further notice.
(2) USA: Shipping gets done by ocean freight.

Packages - Premium:
Shipments with a higher value resp. do not meet requirements of letter size will be send as packages. They are insured. The prices are listed below. Prices for countries not listed you're welcome to get in touch with us in advance. Packages with a higher value than EUR 510.00 will be insured for EUR 12.00 extra.
Note: For USA, Australia, and New Zealand DHL applies a crisis surcharge per kg for each parcel. Surcharge prices are noted below.

Weight Israel, Russ. Federation, Turkey USA*, Canada**, Japan, China
* Plus EUR 2.20/kg crisis surcharge
** Only by ocean freight
Australia*, New Zealand**, Thailand**, South America
* Plus EUR 3.60/kg surcharge
** Plus EUR 2.30/kg surcharge
up to 1 kg EUR 29.50 EUR 33.80 EUR 39.00
up to 2 kg EUR 34.80 EUR 42.00 EUR 48.40
up to 5 kg EUR 44.20 EUR 59.00 EUR 77.00
up to 10 kg  EUR 62.50  EUR 89.70 EUR 122.00
up to 15 kg  EUR 78.50  EUR 122.00 EUR 163.00
up to 20 kg  EUR 94.90  EUR 154.00 EUR 210.80
up to 31,5 kg  EUR 146.50  EUR 221.60 EUR 309.00
Express

The costs for express shipping depend on weight and size of the parcel as well as the final destination. For this reason, binding price quotations are not easy to present and should be requested in advance. In the following we give some examples. Please note that even small changes in weight, dimensions, or the country can influence the price.

Within Europe - Prices incl. tax
Austria: 500g, 23 x 16 x 5 cm - EUR 35.00
Germany
: 1kg, 60 x 30 x 20 cm - EUR 25.00
Germany: 2kg, 30 x 23 x 5 cm - EUR 19.00
United Kingdom: 500g, 23 x 16 x 5 cm - EUR 39.00
Italy: bis 500g, 23 x 16 x 5 cm - EUR 39.00
Netherlands: 500g, 23 x 16 x 5 cm -  EUR 33.00

Outside Europe - Prices excl. tax
Australia:
500g, 23 x 16 x 5 cm - EUR 68.00
Australia: 1kg, 35 x 25 x 5 cm - EUR 79.00
Canada:
500g, 23 x 16 x 5 cm or 35 x 25 x 2 cm - EUR 39.00
Canada: 1kg, 35 x 25 x 5 cm - EUR 43.00
Canada: 1kg, 60 x 20 x 11 cm - EUR 55.00
USA: 500g, 23 x 16 x 5 cm or 35 x 25 x 2 cm - EUR 39.00
USA: 1kg, 35 x 25 x 5 cm - EUR 43.00
USA: 1kg, 60 x 20 x 11 cm - EUR 55.00

Delivery days are from Monday to Friday until the end of the day.
Extra chargeable services like Saturday delivery and delivery at a certain time of the day are possible too.

* incl. tax, plus shipping